Cashier - Luxury Hotel in Baltimore Inner Harbor

Location: Baltimore
Discipline: Hospitality
Job type: Temporary to Permanent
Salary: $16.00
Published: about 1 month ago
Startdate: 18 June 2024 - 31 July 2024

​Our client, a distinguished establishment located in the Baltimore Inner Harbor, renowned for its exceptional service and luxurious accommodations is seeking a personable and detail-oriented Cashier to join the team.

As a Cashier, you will be the face of our retail and dining outlets, providing outstanding customer service and handling transactions with accuracy and efficiency. Your role is crucial in ensuring a seamless guest experience.

Responsibilities:

  • Greet guests warmly and provide exceptional customer service.

  • Process transactions accurately, including cash, credit card, and room charge payments.

  • Issue receipts, refunds, credits, or change due to guests.

  • Balance the cash register at the beginning and end of each shift, ensuring all transactions are accounted for and discrepancies are reported.

  • Maintain cleanliness and organization of the cashier area and surrounding spaces.

  • Assist guests with inquiries about products, services, and hotel amenities.

  • Handle guest complaints or issues with professionalism and resolve them promptly.

  • Monitor inventory levels of retail products and notify management of any shortages.

  • Collaborate with other team members to ensure a smooth and efficient operation.

  • Adhere to all hotel policies and procedures, including cash handling and security protocols.

Qualifications:

  • Previous experience preferred.

  • Excellent customer service and communication skills.

  • Strong attention to detail and ability to handle transactions accurately.

  • Good math skills and familiarity with POS systems.

  • Ability to work efficiently in a fast-paced environment.

  • Professional appearance and demeanor.

  • Flexibility to work various shifts, including evenings, weekends, and holidays.